Send money {receiveCountry.name.to} {sendCountry.name.from}

Sendwave lets you make rapid and affordable money transfers from select countries in North America and Europe to a selection of countries in Africa, Asia, Latin America, and the Caribbean. With the Sendwave app, you can quickly send funds from debit cards and prepaid cards to mobile wallets, bank accounts, and cash pick-up locations.

Sendwave takes the security of your personal data extremely seriously. We encode all data as soon as it is entered in the app and send it over an encrypted 256-bit connection.

We are licensed in every country we operate in as a money transmitter business. Plus, because we send the money and deliver within minutes, your funds aren't stored in our bank accounts, but moved quickly to your recipient.

Click in the 'To' field, begin typing and scroll down to 'New Recipient.' Then enter your recipient's full legal name and their phone number and click 'Save.'

You should get an email from us with a link to click to be sure we have the right contact info. If not, please check in the 'Personal Info' section of the app to make sure your email address is correct and update it if not to get our email. If you still don't see it, please check in Spam or search for 'Sendwave' in your email.

When prompted for your password, just take a guess, and if it's incorrect you'll see a button to reset your password via mobile or email.

We will send you an email and update the transaction state to 'Funds Delivered' on the Transactions screen as soon as the funds arrive to your recipient's mobile. If a transaction requires review for regulatory reasons, we will contact you immediately.

Every sender has maximum limits on how much they can send per day and per month. These are called sending limits. You can view your daily and monthly sending limits, as well as your usage, by going to the Menu and tapping on My Limits.

If you are a sender in the US, UK or EU, you do not need to take any action to raise your sending limits. Your sending limits will be automatically raised as soon as you are eligible. If you are a sender in Canada, once you are eligible to request higher sending limits, you can make a request through your My Limits page. Our team will review your request and get back to you as soon as possible.

Go to ‘Payment info' and tap '+’ in the top right corner to add a new card. Tap the three-dot menu and 'set as default payment method' - now you're set!

No. We only accept debit cards because they charge us lower fees, which allows us to pass those savings onto you! (We do accept Italian Postepay and Spanish Correos prepaid debit cards)

This often just means you don't have good enough internet service to save your card, or the app needs to be upgraded to the latest version from the App Store/Play Store.

This depends on your bank's relationship with our debit card processor - some refunds can be processed immediately but others can take up to 10 business days.

If you turn on SMS login from the Settings/Me page, you will be texted an SMS verification code to your mobile anytime you log into Sendwave. This two-factor authentication provides an extra layer of security for your Sendwave account.

Within 2 hours.

Sendwave does not send SMS notifications for bank transfers.

With Sendwave, you can send to recipients via PIX. To transfer, just enter the recipient’s full name, CPF, and PIX key

To complete the PIX transfer, you just enter the recipient’s full name, CPF, and PIX key

Please check your recipient details before sending. There is no guarantee of refunds for transactions sent to the wrong account. Please contact our support team if you have sent to the wrong account.

The minimum is $1/ CAD 1 /1 Euro /1 GBP.

For cash pickup transfers, the recipient will have to present their ID, fingerprint and a voucher code. Sendwave will share the voucher code with recipients via SMS.

Sendwave offers transfers for less fees to MonCash mobile wallets and Unitransfer. For MonCash, if your recipient wants to withdraw cash, MonCash may apply their own fees for withdrawing funds. For Unitransfer, recipients are charged a small fee, besides the $1.5 tax BRH imposes on all international money transfers to Haiti.

You can send to Lebanon from the US, France, Spain, Italy, Belgium, Canada and Ireland using the Sendwave App.

You send in your local currency - USD from the US, CAD from Canada and Euros from France & Italy - but all funds are delivered in USD

When sending to Lebanon from France, Italy, Spain, Belgium, Canada and Ireland, Sendwave offers less fees. When sending from the US, the payable transfer fee is 1.5% of your transfer amount.

No, we only facilitate cash pickup transfers to Whish Money cash pick up agents in Lebanon.

The recipient can find the nearest agent as well as their contact information at https://whish.money/#locateOurAgents. +500 shops are available across the country to cash out the transfer. Regarding the opening hours, due to crises, not all shops open till 10pm. In order to confirm the availability of enough funds at the agents or to confirm regarding the opening hours, the recipient can contact Whish Money support team, over WhatsApp: 1. (+961) 81-869669 from 8am to 10pm -everyday 2. (+961) 01-788999 from 8am to 11pm -everyday