Sendwave Wallet Cashback Rewards Program

US Sendwave customers who remit money to Ghana using their Sendwave Wallet as the payment method are eligible to participate in the cashback rewards program (the “Program”).  The Program offers registered Sendwave customers from the U.S. who send money to Ghana from a Sendwave Wallet the opportunity to earn promotional cashback rewards to be used for future transfers.  

Customer participation in the Program constitutes acceptance of these terms.  For more information or assistance, please contact Sendwave customer support.

Program Eligibility; Cancellations  Customers participating in the Program will be eligible to receive promotional cashback rewards when they send more than $4.00 via a Sendwave Wallet from the U.S. to Ghana.  Transfers of $3.99 or less will not be eligible for the Program. Customers who are no longer residents of the U.S. at the time a transaction is made will not be eligible for the Program.  Determination of eligibility for the Program will be made at Sendwave's sole discretion. Sendwave reserves the right to deduct cashback reward balances if awarded in error or if abuse of the Program is detected.  Manipulation of the Program through multiple accounts or cancellations and/or refunds or reversals after receiving cashback may constitute abuse of the Program.

Changes and Termination  Sendwave reserves the right to change or terminate the Program at any time in its sole discretion, with or without notice. 

Sendwave Terms Apply; Availability  Cashback rewards are subject to availability and compliance with Sendwave’s Terms and Conditions.  

Calculation of Cashback Rewards  The amount of promotional cashback rewards available for an eligible transaction is calculated as a percentage of the transfer amount regardless of the currency exchange rate being applied to the transaction. The percentage of available promotional cashback for a transaction may vary at Sendwave’s option and there is no guaranteed percentage available at any given time to customers who participate in the Program. 

Participating customers who make an eligible transfer will see the amount of cashback reward that is available at the time of their transaction on the “confirmation screen” before they confirm the transfer.  For example, if the available promotional cashback percentage on a given day is 0.25% and the customer sends $1,000 to Ghana from their Sendwave Wallet, a total of $2.50 will be deposited as a promotional balance in the customer’s Sendwave Wallet.  Cashback rewards will only be applied after the transfer is successful and may take up to 5 business days to be reflected in the customer’s Sendwave Wallet

Redemption; Eligibility  Promotional cashback rewards can be used for future transfers only, cannot be withdrawn, are non-transferrable, and are not redeemable for cash.  Failed, unsuccessful, or refunded transfers and transfers completed before the Program was effective will not be eligible for cashback rewards under the Program.  

Expiration  Promotional cashback rewards do not have an expiration date.